Privacy Policy

01. Introduction

Sweden Özel Sağlık Hizmetleri ve Danışmanlık Anonim Şirketi ("Company", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

02. Personal data we collect

We may collect the following types of personal data when you use our website or contact us:

• Full name
• Email address
• Phone number
• Country of residence
• Information provided through contact or consultation forms (including medical inquiry details voluntarily provided by you)
• IP address and browser information
• Website usage data via cookies and analytics tools

03. Purpose of data processing

We process your personal data for the following purposes:

• To respond to your inquiries and consultation requests
• To provide information about our medical and consulting services
• To contact you regarding treatment options
• To arrange communication with our medical team
• To improve our website and services
• To comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

04. Legal basis for processing

We process your personal data based on:

• Your explicit consent
• Performance of a contract or pre-contractual steps taken at your request
• Legal obligations we are subject to
• Legitimate interests — service improvement and communication

05. Data sharing and third parties

Your data may be shared only with:

• Authorized medical professionals and partner clinics
• Technical service providers (hosting, CRM, analytics)
• Public authorities when required by law

All third parties are contractually obligated to process data in compliance with GDPR requirements.

06. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. After this period, data is securely deleted or anonymised.

07. Data security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. These include encryption in transit, access controls, regular audits, and staff training on data protection.

08. Your rights under GDPR

Under GDPR, you have the right to:

• Access your personal data
• Request correction or deletion ("right to be forgotten")
• Restrict or object to processing
• Request data portability
• Withdraw your consent at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details below — we respond within 30 days.

09. Cookies

Our website uses cookies to enhance functionality and analyze website traffic. You can manage or disable cookies through your browser settings at any time. Essential cookies are required for the site to function; analytics and marketing cookies are optional and can be declined.

10. International data transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR requirements — such as Standard Contractual Clauses approved by the European Commission.

11. Contact information

For questions regarding this Privacy Policy or how your personal data is processed, please contact:

12. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. Material changes will be communicated to you via the email address you have provided.

This document was last updated in January 2026. By using this website or our services, you acknowledge that you have read and understood this policy.